EPFO Services
Table of Contents
Employee Services
The EPFO portal offers a wide range of services for employees to manage their Provident Fund accounts online.
UAN Activation
Your Universal Account Number (UAN) is essential to access most online EPFO services. Activate it first.
Steps to Activate UAN:
Step 1: Visit UAN Activation Page
Go to the EPFO Member Portal: unifiedportal-mem.epfindia.gov.in and click on "Activate UAN".
Step 2: Enter Details
Enter your UAN, Member ID (if available), Aadhaar number, PAN, Name, Date of Birth, Mobile Number, and Captcha.
Step 3: Get Authorization PIN
Click on "Get Authorization PIN". An OTP will be sent to your registered mobile number.
Step 4: Validate OTP & Activate
Enter the OTP, agree to the terms, and click "Validate OTP and Activate UAN". You will receive a password on your mobile.
Member Login & Profile View
After UAN activation, you can log in to the Member Portal to view your profile, service history, and UAN card.
Steps to Login and View Profile:
Step 2: Enter Credentials
Enter your UAN, password, and captcha code, then click "Sign In".
Step 3: View Profile/Service History
Under the 'View' tab, you can access 'Profile' to see your details, 'Service History' for past employments, and 'UAN Card' to download your UAN card.
View EPF Passbook
Your EPF passbook provides a summary of all transactions (deposits & withdrawals) in your PF account.
Steps to View EPF Passbook:
Step 2: Login with UAN
Enter your UAN, password, and captcha code, then click "Login".
Step 3: Select Member ID & View
Select the Member ID associated with your UAN for which you want to view the passbook. Click on "View Passbook" or "Download Passbook".
Online PF Withdrawal/Claim
You can raise various claims online, including final settlement (Form 19), pension withdrawal (Form 10C), and partial withdrawal (Form 31).
Steps to Raise Online Claim:
Step 2: Navigate to Online Services
Go to 'Online Services' > 'Claim (Form-31, 19 & 10C)'.
Step 3: Verify Bank Account
Verify your bank account number linked with UAN. Select the type of claim you wish to file.
Step 4: Fill & Submit Claim
Fill in the required details for the selected claim form. Submit the claim and authenticate using Aadhaar OTP.
Online PF Transfer
Transfer your PF amount from your previous employer to your current employer's account seamlessly online.
Steps to Transfer PF Online:
Step 2: Select Transfer Request
Go to 'Online Services' > 'One Member – One EPF Account (Transfer Request)'.
Step 3: Verify Details & Get OTP
Verify your personal and PF account details. Choose the employer (previous or current) for attesting the claim. Click 'Get OTP'.
Step 4: Submit & Track
Enter the OTP received and submit. You will get a tracking ID. Track the status under 'Online Services' > 'Track Claim Status'.
Update KYC (Aadhaar, PAN, Bank)
Keeping your KYC details updated (Aadhaar, PAN, Bank Account) is crucial for seamless online transactions and withdrawals.
Steps to Update KYC:
Step 2: Go to KYC Section
Go to 'Manage' > 'KYC'.
Step 3: Add/Update Details
Select the document type (Aadhaar, PAN, Bank). Enter the document number and name as per the document. Click 'Save'.
Step 4: Employer Approval
Your employer will approve the KYC details. Once approved, the status will show as "Verified by UIDAI" for Aadhaar.
e-Nomination
e-Nomination allows you to declare your nominees online for PF, Pension, and EDLI benefits.
Steps to File e-Nomination:
Step 2: Go to e-Nomination
Go to 'Manage' > 'e-Nomination'.
Step 3: Add Family Details
Click 'Yes' to declare family. Add details of family members (Aadhaar, Name, DOB, Relationship, Address). You can add multiple nominees.
Step 4: Add Nomination Details & E-Sign
Select nominee(s) and allocate share percentage. Click 'E-sign' and authenticate with Aadhaar OTP to complete the process.
Check Claim Status
Track the status of your submitted PF withdrawal, transfer, or other claims online.
Steps to Check Claim Status:
Step 2: Go to Track Claim Status
Go to 'Online Services' > 'Track Claim Status'.
Step 3: View Status
The page will display the current status of all your submitted claims.
SMS & Missed Call Service for Balance
Get your EPF balance and latest contribution details via SMS or a missed call.
How to Use:
SMS Service
Send an SMS to 7738299899 from your registered mobile number in the format: EPFOHO UAN ENG (for English). Replace ENG with the first three letters of your preferred language (e.g., HIN for Hindi).
Missed Call Service
Give a missed call to 9966044425 from your UAN registered mobile number. If your UAN is seeded with KYC details (Bank A/C, Aadhaar, PAN), you will receive an SMS with your PF balance and last contribution.
Employer Services
The EPFO portal provides various online services for employers to manage their establishment's PF compliance.
Establishment Registration
Employers can register their establishment with EPFO online to comply with the EPF & MP Act, 1952.
Steps to Register Establishment:
Step 1: Visit Unified Shram Suvidha Portal
Go to the Unified Shram Suvidha Portal: registration.shramsuvidha.gov.in and sign up/log in.
Step 2: Apply for New Registration
Select "Registration For EPFO-ESIC" and then "Apply for New Registration". Choose "Employees' Provident Fund and Miscellaneous Provision Act, 1952".
Step 3: Fill Registration Form
Fill in all sections of the registration form including establishment details, e-contacts, contact person, identifiers, employee details, branch/division, and activities.
Step 4: Upload Documents & Attach DSC
Upload required documents and attach your Digital Signature Certificate (DSC) to complete the registration.
Online ECR/Challan Submission
Employers can submit Electronic Challan cum Return (ECR) and make online payments for PF contributions.
Steps for ECR/Challan Submission:
Step 1: Login to Employer e-Sewa Portal
Go to the Employer e-Sewa Portal: unifiedportal-emp.epfindia.gov.in and log in.
Step 2: Upload ECR
Upload the Electronic Challan cum Return (ECR) file for the relevant month.
Step 3: Generate Challan
After successful ECR upload, the system will generate a challan based on the uploaded data.
Step 4: Make Payment
Proceed to make the payment online through Net Banking or by generating a challan for offline payment at designated banks.
Grievance Management (EPFiGMS)
The EPFiGMS (Employees' Provident Fund i-Grievance Management System) is an online platform to register and track grievances related to EPFO services.
Steps to Register a Grievance:
Step 1: Visit EPFiGMS Portal
Go to the EPFiGMS website: epfigms.gov.in and click on "Register Grievance".
Step 2: Enter Details & Get OTP
Select your status (PF Member, Employer, Pensioner, Other). Enter UAN/PPO No./Establishment No. and security code. Click "Get Details" and then "Get OTP".
Step 3: Fill Grievance Details
Enter personal details, select the PF account number (if applicable), choose grievance category, and provide a detailed description. Upload supporting documents if any.
Step 4: Submit Grievance
Click "Submit" to lodge the grievance. You will receive a registration number via email and SMS.
Steps to Check Grievance Status:
Step 2: Enter Registration Number
Enter your grievance registration number, grievance password (or mobile/email ID), and security code. Click "Submit".
Frequently Asked Questions (FAQs)
For more detailed information and assistance, please visit the official EPFO website.